Job Summary
- Management
- Gauteng
- 2 to 5 years - 5 to 10 years - More than 10 years
- High school - Technical school - College - HND - Bachelor - Master - Doctorate
- Permanent contract
Company
-
KONTAK RECRUITMENT
- Industries : Services otherTemporary work, recruitment
- Website : https://www.kontak.co.za/
- Job ads : See our Job Ads
-
Company description:
Kontak Recruitment agency South Africa, a staffing agency, and leading recruitment agency in Johannesburg. As one of the best staffing agencies, we... read more
Job Ad & Profile Description
Position : Cottages Manager (B&B) - Johannesburg
A dynamic South African NGO is looking for a dedicated and experienced Cottages Manager (B&B) to oversee the daily operations of a cozy Bed & Breakfast and conferencing facility. The Cottages Manager will be responsible for delivering exceptional guest experiences, managing a small team, and driving financial success through effective budgeting, marketing, and operational oversight. If you have a passion for hospitality, a knack for seamless operations, and the ability to foster a welcoming environment, this role offers a perfect blend of hands-on management and strategic planning
Responsibilities:
- Manage reservations, cancellations, and guest inquiries
- Ensure guest satisfaction through high-quality service, room maintenance, and meal oversight
- Implement hotel policies and ensure compliance with relevant laws
- Supervise and schedule staff, including housekeeping, kitchen, maintenance, and casual personnel
- Conduct regular staff meetings and provide performance feedback
- Develop and manage budgets, control costs, and maximize revenue
- Supervise invoicing and financial record-keeping
- Manage inventory and order supplies as needed
- Develop and implement marketing strategies to attract guests
- Develop and implement marketing strategies to attract guests, including online and offline promotions
- Build relationships with local businesses and tourism agencies to increase bookings
- Monitor guest reviews and feedback on various platforms, addressing issues and enhancing the guest experience
- Monitor guest reviews and build relationships with local businesses
- Oversee maintenance and repair of the B&B to ensure the property is in excellent condition
- Ensure compliance with health, safety, and licensing regulations
Required profile for job ad : Cottages Manager (B&B) - Johannesburg
- Degree in hospitality management, business administration, or a related field preferred
- Proven experience as a Hotel Manager or relevant role
- Minimum of 5 years of experience in hospitality, ideally in small hotels, inns, or B&Bs
- Strong understanding of hotel management best practices
- Excellent leadership, organizational, communication, and interpersonal skills
- Friendly and welcoming demeanor
- Detail-oriented with the ability to multitask and work under pressure
- Flexibility to work weekends, holidays, and irregular hours as required
- Financial acumen and experience with budgeting and financial management
- Proficiency in marketing and sales, with strong problem-solving and conflict resolution skills
Job criteria for job ad : Cottages Manager (B&B) - Johannesburg
- Job category : Management
- Industries : Tourism, leisure activities
- Employment type : Permanent contract
- Region : Gauteng
- City : Johannesburg
- Experience level : 2 to 5 years - 5 to 10 years - More than 10 years
- Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
- Number of Position(s) : 1
- Kitchen
- Hotel Management
- Management
- Tourism
- Business Administration
- Compliance
- Housekeeping
- Strategic Planning
- Catering
- Planning
- Hospitality Management
- Leadership
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Job Summary
Cottages Manager (B&B) - Johannesburg
- Management
- Gauteng
- 2 to 5 years - 5 to 10 years - More than 10 years
- High school - Technical school - College - HND - Bachelor - Master - Doctorate
- Permanent contract
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