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Assistant Manager and Head Guide - Rustenburg

Published on 06.11.2024

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Job Summary

  • Tourism, hotel business and catering
  • North West
  • 2 to 5 years - 5 to 10 years - More than 10 years
  • High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Permanent contract

Company

Job Ad & Profile Description

Position : Assistant Manager and Head Guide - Rustenburg

Our client is seeking an exceptional Assistant Manager and Head Guide to join their team. 
Responsibilities:

  • Lead game drives, bush walks, and trails, ensuring safety and high-quality guest engagement.
  • Oversee a small guiding team, setting standards and providing mentorship.
  • Supervise and coordinate the lodge’s maintenance department to ensure smooth operations.
  • Interact with guests, providing insights on the local ecosystem and wildlife conservation.
  • Address guest inquiries, ensuring a memorable experience for primarily international visitors.
  • Coordinate with other departments to provide personalized guest services.
  • Support the General Manager by overseeing the guiding and maintenance departments.
  • Conduct regular checks to ensure the lodge’s facilities and equipment are well-maintained.
  • Contribute to the lodge’s daily operations, including handling guest complaints and requests.

Required profile for job ad : Assistant Manager and Head Guide - Rustenburg

  • FGASA Level 2 qualification
  • Lead Trails Guide certification
  • PDP (Professional Driving Permit)
  • First Aid certification
  • DEAT Registration for North West Province
  • Minimum 5 years of experience in a 5-star lodge

Job criteria for job ad : Assistant Manager and Head Guide - Rustenburg

  • Job category : Tourism, hotel business and catering
  • Industries : Hotel business, catering
  • Employment type : Permanent contract
  • Region : North West
  • City : Rustenburg
  • Experience level : 2 to 5 years - 5 to 10 years - More than 10 years
  • Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Number of Position(s) : 1
  • Team management : Yes
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Job Summary

Assistant Manager and Head Guide - Rustenburg

  • Tourism, hotel business and catering
  • North West
  • 2 to 5 years - 5 to 10 years - More than 10 years
  • High school - Technical school - College - HND - Bachelor - Master - Doctorate
  • Permanent contract

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