CV Profile No.113087

Experience in the following industries :

• Agriculture, fishing, aquaculture
• Airport and shipping services
• Environment, recycling
• Event, receptionist
• Hotel business, catering

Professional experience

• Client Liaison Officer and Digital Marketing Intern
• Aspen Pharmaceuticals
• 07.2018 - 04.2019
• Client Liaison Officer: As a client liaison officer, I played a pivotal role in maintaining strong relationships between a company and its clients. Acting as the bridge between the two parties, the client liaison ensures effective communication, addresses client inquiries, and oversees the successful delivery of products or services. With a focus on understanding client needs and expectations, this role fostered trust and satisfaction while facilitating collaboration between internal teams to meet client requirements. Digital Marketing Intern: As a digital marketing intern, I dove into the dynamic realm of online marketing, assisting the digital marketing team in various tasks and projects. From supporting social media management to content creation, email marketing campaigns, and SEO optimization. I gained hands-on experience across multiple digital marketing channels, contributed to market research efforts, analyzed performance metrics, and assist in the development of digital advertising materials. This role provided a valuable learning opportunity for aspiring marketers, offering exposure to cutting-edge strategies and techniques while actively contributing to the team's objectives.

• Marketing Analyst
• South Grown Pty Ltd
• 11.2019 - 08.2020
• As a Marketing Analyst, I created a dashboard that visually represented key marketing metrics in real-time, allowing for quick and informed decision-making by management. I developed and implemented a comprehensive digital marketing strategy that increased website traffic by 30%. I analyzed customer data to identify trends and patterns, thereby increasing customer loyalty. I researched new market opportunities and identified potential strategic partners, which led to an increase in market share. Additionally, I developed and implemented an email marketing campaign that increased click-through rates.

• Marketing and Communications Support Officer
• Tshwane Leadership Foundation
• 08.2020 - 01.2021
• I analyzed website and social media analytics to pinpoint trends and improvement opportunities. Collaborating with graphic designers, copywriters, and stakeholders, I crafted impactful ad campaigns. Additionally, I devised and executed a social media strategy, boosting follower numbers. Implementing an SEO strategy, I drove up organic search traffic. Through negotiation, I secured partnerships with influencers, bolstering brand recognition. I adeptly managed relationships with clients, vendors, and stakeholders. Furthermore, I cultivated relationships with key stakeholders and influencers, heightening visibility and credibility. Lastly, I conducted research and authored website content, resulting in increased traffic.

• Marketing and Communications Support Officer
• University of Pretoria
• 02.2021 - 09.2022
• I spearheaded a highly effective social media campaign, elevating brand awareness by 40%. Through meticulous management, I fostered relationships with key stakeholders, enhancing brand visibility. I authored and disseminated press releases, yielding 40% more media coverage. By implementing SEO best practices, I bolstered organic search rankings and website visibility. I analyzed website analytics, generating reports to assess campaign performance and ROI. Additionally, I orchestrated a fruitful influencer marketing campaign, doubling brand engagement. With research-driven content creation, I boosted traffic to the company website. Furthermore, I expertly managed the company's online reputation, promptly addressing customer inquiries.

• Environmental Researcher
• University of Pretoria
• 01.2022 - 12.2022
• I analyzed environmental impact assessments to ensure regulatory compliance and minimize environmental disruption. I conducted a systematic literature review, culminating in a comprehensive report. Additionally, I conducted extensive research on a complex scientific topic and authored a paper published in a top-tier journal. I designed a survey instrument to collect and analyze patient data. Furthermore, I wrote and presented a comprehensive research report at a major conference.