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CV Profile No.60263

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Profile updated on 21.06.2020

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Profile details

Job category searched

  • IT, new technologies

Professional experience

Experience in the following industries :

  • IT, software engineering, Internet

Professional experience

  • IT Support Technician
  • Aegis Global
  • Since 06.2018
  • Providing 1st line support. Troubleshooting and configuration of ADSL, Fibre, Wireless and mobile internet Troubleshooting fixed and wireless telephones and mobile devices Setup and troubleshooting emails Providing billing support Logging technical and billing cases disputes Escalation of cases and cancellation requests Loading and purchasing of voice and internet bundles Checking network coverage for different products Offering alternative products and services Mobile device blacklisting Addition and modification of value added services Supporting other general customer enquiries
  • IT Intern
  • Department of Environmental Affairs
  • 09.2017 - 05.2018
  • Administration of antivirus and patch management. Update applications with patch management tool. Configuration of new computers. Troubleshoot and resolve computer related issues. Manage group policies. Presentation of IT security awareness guidelines.

Skills

IT support; telecommunications

Education

Education level : College

    Diploma in Business Information Techjology

  • University of Johannesburg
  • 02.2014 - 12.2016
  • Business Analysis Communication Networks Development Software Information Systems

Key Skills

  • ADSL

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Gauteng - KwaZulu-Natal
  • Place of residence : Johannesburg
  • Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
  • Last updated : 21.06.2020
  • Total views CV : 85

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